Privacy policy
Last updated: July 4, 2026
This Privacy Policy describes how Orvencio.com ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website or make a purchase.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your rights, please contact us at:
Email: contact@orvencio.com
Personal Information We Collect
When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact our customer support.
Device Information
Purpose of collection
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To operate the website correctly.
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To analyze website performance.
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To improve user experience.
Information collected
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IP address
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Browser type and version
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Device information
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Time zone
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Cookie information
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Pages viewed
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Search terms
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Website interactions
Source
Collected automatically through cookies, log files, pixels, tags, and similar technologies.
Shared with
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Shopify
Order Information
When you place an order, we collect information necessary to process your purchase.
This includes:
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Name
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Billing address
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Shipping address
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Country
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Email address
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Telephone number
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Payment information
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Purchased products
We use this information to:
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Process payments
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Ship your order
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Send order confirmations
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Detect fraud
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Communicate with you
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Provide customer support
Depending on the services we use, your information may be shared with trusted providers such as:
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Shopify
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Shipping and fulfillment providers
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Payment processors
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Order tracking providers
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Marketing platforms
Customer Support
If you contact us, we collect the information you provide, including:
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Name
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Email address
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Any information contained in your message
This information is used solely to provide customer support.
Minors
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at contact@orvencio.com.
How We Share Personal Information
We only share personal information when necessary to operate our business, including with:
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Shopify
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Payment processors
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Shipping providers
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Fraud prevention services
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Marketing providers (where applicable)
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Analytics providers
We may also disclose information if required by law or to protect our legal rights.
Behavioural Advertising
We may use your information to provide relevant advertisements.
For example, we may use:
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Google Analytics
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Shopify Analytics
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Advertising partners
You can opt out of personalized advertising through your browser settings or the relevant advertising providers.
How We Use Your Information
We use your personal information to:
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Process orders
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Deliver products
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Process payments
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Provide customer support
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Prevent fraud
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Improve our website
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Send marketing communications (only where permitted)
GDPR Legal Basis
If you reside in the European Economic Area (EEA), we process your personal information under one or more of the following legal bases:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Legitimate interests
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Protection of vital interests
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Public interest where applicable
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
You may request deletion of your personal information by contacting us.
Automated Decision Making
We do not use automated decision-making that produces legal or similarly significant effects.
Certain fraud prevention systems provided by Shopify may temporarily block suspicious transactions to protect both customers and our business.
Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Delete your information
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent at any time
To exercise any of these rights, please contact:
International Data Transfers
Your personal information may be transferred to countries outside your own, including the United States or Canada, where our service providers operate.
Where required, appropriate safeguards are implemented to protect your information.
Cookies
Our website uses cookies to:
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Keep your shopping cart active
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Enable secure checkout
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Remember your preferences
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Analyze website traffic
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Improve website performance
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Provide personalized advertising
You can disable cookies through your browser settings. Please note that some features of the Site may not function properly if cookies are disabled.
Do Not Track
Because there is no consistent industry standard for responding to "Do Not Track" browser signals, we currently do not modify our data collection practices when such signals are received.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
The updated version will always be posted on this page with the revised effective date.
Complaints
If you have concerns about how we process your personal information, please contact us first at:
If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.
By using Orvencio.com, you acknowledge that you have read and understood this Privacy Policy.